Workflow Automation
Automate routing, approvals, notifications, recurring work and administrative steps that employees currently perform by hand.
AI & Business Automation
Toledo Consulting helps businesses identify practical opportunities for AI, workflow automation, Microsoft 365 automation, dashboards and custom systems without turning every problem into an AI project.

Practical AI
We start by understanding how work moves through the business: where information is entered, where employees wait, where approvals stall and where managers lack visibility. AI and automation are then applied where they can reduce manual effort or improve the quality and speed of decisions.
Automate routing, approvals, notifications, recurring work and administrative steps that employees currently perform by hand.
Use AI to summarize operational information, surface exceptions and make recurring reporting easier for managers to consume.
Capture, organize and move information between forms, SharePoint, internal applications and other business systems.
Build focused applications or integrations when no-code tools are not enough for the process or scale involved.
Case Study
For an enterprise QSR client with more than 500 employees, Toledo Consulting implemented an AI-based recruiting and HR tool focused on application intake, interview scheduling, offer letters and onboarding.
Application submissions increased after introducing a text-to-apply workflow.
Application completion time was reduced.
Average recruiter time saved through automated interview scheduling.
Reported reduction in time-to-hire.
The project also included offer letter automation, onboarding workflows, system integration, training and a pilot phase before broader implementation.
Read Our Case Studies