Founded in 2003 · Veteran-Owned Small Business

Technology Leadership · Custom Software · Practical Execution

Technology leadership and custom software for growing businesses.

Toledo Consulting helps small and mid-sized businesses solve technology problems, modernize operations, develop custom applications, automate workflows, and make better technology decisions without building a large internal IT department.

  • Technology Director & Fractional CTO Leadership
  • Custom Application Development & Automation
  • Business Systems, Microsoft 365 & Technology Projects
Compass pointing toward expert technology leadership
20+ YearsFounded in 2003
Built for SMBsPractical technology without enterprise overhead
10+ YearsEnterprise QSR support
Veteran-OwnedMission-focused execution

Core Capabilities

Practical technology services built around the needs of your business.

Whether you need ongoing technology leadership, a custom application, a better workflow, or help completing a difficult technology project, Toledo Consulting starts with the business outcome and builds the right solution around it.

Business leaders reviewing technology strategy

Technology Leadership

Experienced technology direction for owners and managers who need someone accountable for the technology side of the business.

  • Technology Director™ and Fractional CTO services
  • Technology planning, budgeting, and prioritization
  • Vendor management and contract oversight
  • Security, continuity, infrastructure, and cloud strategy
Discuss technology leadership →
Business technology and connected systems

Custom Application Development

Build software around the way your business actually works when spreadsheets and off-the-shelf applications no longer fit.

  • Custom web applications and internal business systems
  • Client and employee portals
  • Database-driven workflow and reporting tools
  • Integrations, APIs, payments, and SaaS platforms
Business continuity and risk management concepts

Risk, Continuity & Organizational Resilience

Prepare the organization to manage risk, protect critical operations, and continue through disruption.

  • EDR/MDR and endpoint security
  • PCI, policy, and compliance support
  • Cloud backup and recovery planning
  • Continuity and incident documentation
Service level agreement and vendor management

Vendor, Contract & Revenue Management

Improve vendor performance, control costs, strengthen agreements, and identify opportunities to protect or increase revenue.

  • Vendor selection, negotiation, and comparisons
  • Contract, billing, and renewal review
  • Service-level and performance accountability
  • Revenue leakage and cost-control analysis
Web hosting and digital systems

Marketing, AI & Digital Business Systems

Use marketing, automation, AI, and custom digital platforms to improve visibility, workflow, customer engagement, and growth.

  • Marketing strategy, SEO, and digital visibility
  • AI automation and workflow design
  • Custom websites, portals, and applications
  • Analytics, CRM, payments, and business platforms
Project planning and executive collaboration

Special Projects & Implementation Leadership

Hands-on leadership for high-priority initiatives that cross departments, vendors, business functions, and systems.

  • Process mapping and documentation
  • Project planning and execution
  • Stakeholder and vendor coordination
  • Executive reporting and follow-through

Application Development

We don't just advise. We build.

These platforms demonstrate Toledo Consulting's ability to take an idea from business requirements through database design, application development, integrations, deployment, and ongoing improvement.

AuntBird practice management software logo
Practice Management SaaS

AuntBird

A cloud-based practice management platform for accounting firms, combining client management, engagements, time tracking, recurring work, billing, employee goals, reporting, and client communications.

Visit AuntBird.com →
MyCrystallography scientific application logo
Scientific Research Platform

MyCrystallography

A specialized scientific application for searching, visualizing, analyzing, and comparing molecular and crystal structures, bringing complex research data into a usable web interface.

Visit MyCrystallography.com →
ToledoRetail.org local business platform logo
Local Commerce Platform

ToledoRetail.org

A custom local-business platform incorporating directories, business profiles, jobs, marketplace products, payments, analytics, SEO infrastructure, customer accounts, and multi-city expansion.

Visit ToledoRetail.org →

Have a business process that off-the-shelf software can't solve?

Let's talk about a custom application, portal, integration, or automation designed around your operation.

Discuss an Application

About Toledo Consulting

Technology should solve business problems, not create more of them.

Founded in 2003, Toledo Consulting is a Toledo, Ohio-based executive advisory and management consulting practice serving organizations throughout Northwest Ohio, Southeast Michigan, and across the United States.

Our strongest fit is with small and mid-sized businesses that need experienced technology leadership but do not need, or cannot justify, a full internal technology department. We work directly with owners and managers to identify the business problem, choose the right approach, coordinate vendors, and carry the solution through implementation.

When off-the-shelf software is not enough, Toledo Consulting can also design and build custom web applications, internal business systems, portals, integrations, automation, and SaaS platforms. Strategy and execution stay connected.

From strategic to tactical. We work across executive advisory, business development, organizational improvement, operations, marketing, technology, and implementation—then stay involved long enough to help produce a real result.
Toledo Consulting providing technology and business leadership

Technology Director for Small & Mid-Sized Business

Senior technology leadership without adding a full-time executive.

Many growing businesses have multiple technology vendors, cloud services, security concerns, software decisions, and projects, but no single person accountable for the whole picture. Toledo Consulting can fill that gap.

Technology Director™ gives ownership and management an experienced technology leader who can set priorities, manage providers, translate business needs into technology decisions, and stay involved through execution.

Visit TechnologyDirector.net
Outsourced technology leadership

What Toledo Consulting can help lead

  • Executive priorities, business strategy, and organizational initiatives
  • Vendor selection, contract review, renewals, and accountability
  • Operations, revenue improvement, workflow, and process design
  • Technology strategy, AI, telecommunications, cybersecurity, and continuity
  • Special projects, documentation, executive reporting, and follow-through
  • Coordination between internal teams, leadership, and outside providers

Technology Director™ remains available as a focused engagement for fractional CTO, virtual CTO, outsourced CIO, and executive technology leadership needs.

Business Credentials

Established, experienced, and ready to support your organization.

Toledo Consulting has served businesses since 2003. Formal identifiers and classifications are available when clients, vendors, prime contractors, or procurement teams require them.

UEIMKK3NH3NRC95
CAGE Code83JT2
DUNS155808251
Business StatusVeteran-Owned Small Business
Kevin Cox, founder and principal consultant of Toledo Consulting

Leadership

Meet Kevin Cox, founder and principal consultant.

Kevin Cox is the founder and principal consultant of Toledo Consulting, bringing more than three decades of executive leadership spanning business strategy, operations, marketing, telecommunications, cybersecurity, technology, entrepreneurship, and organizational transformation.

His career includes leadership roles with Fortune 500 companies, enterprise technology organizations, multi-location restaurant operations, and the founding of Toledo Consulting and Toledo Retail. He is equally comfortable advising executive leadership, negotiating with vendors, leading complex initiatives, and building the systems required to execute a strategy.

Technology is one of Kevin's differentiators—not his definition. His approach combines executive judgment with the ability to translate strategy into measurable business results through leadership, process improvement, technology, AI, and practical execution.

Learn more about Kevin's executive leadership, enterprise experience, entrepreneurship, military service, publications, and the ventures behind Toledo Consulting.

Past Performance

Long-term support for organizations that depend on reliable execution.

Our experience includes enterprise restaurant operations, technology leadership, billing and administrative analysis, digital platforms, vendor management, and business systems.

Restaurant and QSR technology environment

Marco’s Pizza, Inc.

Relationship since 2014

  • Created and supported policy
  • Implemented technology and business systems
  • Managed vendors and service relationships
  • Supported enterprise and QSR operational needs
Technology Director leadership and systems oversight

Technology Director Leadership

Ongoing senior technology leadership for organizations requiring executive oversight and hands-on execution.

  • Infrastructure and systems oversight
  • Cybersecurity and continuity planning
  • Vendor management and budgeting
  • Operational technology support
Business analysis and administrative consulting

The Bottom Line, LLC

Relationship since 2021

  • Billing analysis
  • Accounts receivable support
  • Administrative process assistance
  • Business workflow support
Supporting local businesses through digital platforms

Toledo Retail & Digital Platforms

Founder-led development of online business directories, CRM systems, analytics, payment workflows, SEO infrastructure, and multi-city digital platforms.

  • Custom PHP and MySQL applications
  • Stripe and business onboarding workflows
  • Search visibility and structured data
  • Marketing, analytics, and automation

Who We Serve

Experienced support for organizations that need senior leadership without adding unnecessary overhead.

Our strongest fit is with organizations facing important business decisions, operational challenges, growth opportunities, or complex projects that require experienced leadership and practical follow-through.

Restaurant and hospitality environment

Restaurant & QSR

POS, vendors, connectivity, policy, security, support, and multi-location operations.

Support for local small businesses

Small & Mid-Sized Business

Technology leadership, custom applications, Microsoft 365, vendor management, cybersecurity, automation, and business systems.

Connected office and business technology

Professional & Service Organizations

Microsoft 365, security, workflow improvement, reporting, systems, and project support.

Organizational continuity and planning

Local & Regional Organizations

Practical support for companies, nonprofits, associations, and organizations with limited internal resources.

Good advice should lead to action. Toledo Consulting is designed for organizations that need an experienced leader who can frame the issue, align the people involved, and help carry the solution through implementation.

Vendor & Procurement Information

Ready for commercial, nonprofit, subcontracting, and public-sector opportunities.

Most of our work supports businesses and organizations. We also maintain the identifiers and classifications needed for formal vendor onboarding and qualified procurement opportunities.

NAICS Codes

541611Administrative & General Management Consulting
541618Other Management Consulting Services
541613Marketing Consulting Services
541512Computer Systems Design Services
541519Other Computer Related Services
517919All Other Telecommunications

Company Identifiers

  • UEI: MKK3NH3NRC95
  • CAGE Code: 83JT2
  • DUNS: 155808251
  • Status: Veteran-Owned Small Business
  • Founded: 2003
Veteran-owned business badge VIPRE Security Group partner badge

Procurement-ready, not government-only: These credentials support vendor registration and contracting opportunities, while our primary focus remains helping small and mid-sized organizations solve practical technology and operational problems.

Start a Conversation

What technology problem is holding your business back?

Start with a direct conversation about technology leadership, custom software, workflow automation, Microsoft 365, cybersecurity, vendor management, systems integration, or a technology project that needs experienced direction and hands-on execution.

(419) 509-6707
kcox@toledoconsulting.net

Toledo Consulting/Contracting, LLC
2513 Thoman Pl.
Toledo, OH 43613